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Scorm.biz > Blog > Corporate Training and Development > Chief Learning Officer > Closing the AI Skills Gap in Your Organization – Insights from a Learning Leader
Closing the AI Skills Gap in Your Organization – Insights from a Learning Leader
Chief Learning Officer

Closing the AI Skills Gap in Your Organization – Insights from a Learning Leader

Scorm.biz Team
Last updated: 2025/05/18 at 2:12 PM
Scorm.biz Team Published May 18, 2025
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Sure! Here’s the revised content in a unique and attractive blog format, maintaining HTML tags:

<div>
    <p>Are you excited about the potential of artificial intelligence (AI), or are you apprehensive about the changes it might bring? Are you equipping yourself and your workforce for a future integrated with AI, or risking being left behind? In a rapidly evolving world, where AI is reshaping industries, these are vital questions for talent development and learning leaders to consider.</p>

    <p>The path to future success is through learning, adaptation, and proactive involvement. As AI continues to revolutionize workspaces, organizations must strategically address the widening AI skills gap to stay competitive, foster innovation, and enable their people to excel.</p>

    <p>This piece delves into the significance of addressing the AI skills gap, highlights proactive initiatives by trailblazing companies, and shares strategic approaches rooted in a growth mindset that you can implement within your teams today.</p>

    <p><strong>Understanding the AI Skills Gap and Its Importance</strong></p>

    <p>The AI skills gap represents the disparity between the current skill set of your workforce and the competencies needed to effectively work with, comprehend, and utilize AI technologies in their roles.</p>

    <p>Executives and talent leaders have a duty, alongside a remarkable opportunity, to upskill existing talent, develop the workforce, and ready the next generation of leaders to actively shape the future with AI.</p>

    <p>Growth, transformation, and innovation should not be confined to specific departments. It’s crucial for talent leaders to participate actively in conversations about preparing employees to build, manage, and collaborate with AI—ethically, strategically, and creatively.</p>

    <p>Addressing the AI skills gap extends beyond technical know-how. It’s about nurturing a workforce capable of adapting, collaborating, thinking critically, and embracing lifelong learning as AI reshapes the workforce.</p>

    <p><strong>Real-World Implications for Talent Development</strong></p>

    <p>It can be daunting to decide where to start, but delaying action could mean falling behind. Deliberate, timely steps are crucial. Here are some examples of how organizations are leveraging AI to enhance talent development:</p>

    <p>Leading entities across various industries are harnessing AI to propel different aspects of talent development, from continuous learning to facilitating internal mobility and crafting strategic career paths.</p>

    <p><em>IBM: Personalized Learning at Scale with AI</em></p>

    <p><strong>Talent development focus:</strong> Learning and upskilling</p>

    <p><a href="https://www.wecreateproblems.com/blog/ai-in-talent-development">IBM's SkillsBuild platform</a> addresses the skills gap by utilizing AI to recommend personalized courses aligned with users’ interests, talents, and career goals. Continuous analysis of user interactions enables SkillsBuild to guide thousands in upskilling for emerging job roles across sectors.</p>

    <p><em>DHL: Enhancing Internal Career Growth through AI</em></p>

    <p><strong>Talent development focus:</strong> Internal mobility and career development</p>

    <p>DHL implements AI within its internal <a href="https://www.ft.com/content/9cf58a76-5245-4cdf-9449-239e90077eb5">career marketplace</a> to align employees’ current skills with open positions and direct them to tailored training programs. This AI-driven strategy improves internal career progression and aids managers in effectively filling vacancies.</p>

    <p><em>Johnson & Johnson: Crafting Career Pathways for a Global Workforce</em></p>

    <p><strong>Talent development focus:</strong> Career pathing and talent planning</p>

    <p>Johnson & Johnson uses AI-powered <a href="https://www.cdomagazine.tech/talent-development/deep-dive-how-ai-is-shaping-career-pathways-for-jjs-150000-strong-workforce">talent intelligence systems</a> to map employees’ current skills to future opportunities and personalized learning pathways. This approach enhances internal mobility and ensures the workforce remains prepared and continually evolving.</p>

    <p><strong>Strategies for Bridging the AI Skills Gap with a Growth Mindset</strong></p>

    <p>Having observed real-world examples of how organizations are transforming their workforces with AI, let’s investigate effective strategies you can employ, all through the vital perspective of a growth mindset.</p>

    <p>Psychologist Carol Dweck’s <a href="https://www.psychologicalscience.org/observer/dweck-growth-mindsets">growth mindset concept</a> proposes that intelligence, abilities, and talents are not static traits but qualities that can be cultivated through effort, learning, and perseverance.</p>

    <p>In the context of AI transformation:</p>

    <ul class="wp-block-list">
        <li>A fixed mindset might assert: “AI threatens my job. I lack the skills and never will.”</li>
        <li>A growth mindset would adjust this view: “AI is altering work practices— and I can acquire new skills to evolve alongside it.”<br/></li>
    </ul>

    <p>Fostering a growth mindset within your organization lays the groundwork for learning agility, innovation, and adaptability—essential for thriving in an AI-centric world.</p>

    <p>Here are strategic recommendations framed around growth mindset shifts and reflective questions:</p>

    <ul class="wp-block-list">
        <li>Assess AI readiness with curiosity, not judgment
            <ul class="wp-block-list">
                <li>Conduct a skills gap analysis to gauge your workforce’s AI literacy and capabilities.</li>
                <li><strong>Reframe:</strong> “This is our starting point, not a final assessment. Each skill gap presents opportunities for growth, learning, and innovation.”</li>
                <li><strong>Reflection:</strong> What strengths and untapped potential can be revealed by approaching this assessment with curiosity?</li>
            </ul>
        </li>
    </ul>

    <ul class="wp-block-list">
        <li>Design learning pathways that embrace the power of “yet”
            <ul class="wp-block-list">
                <li>Create personalized, tiered learning paths that begin where employees are and provide a clear, accessible route to AI proficiency.</li>
                <li><strong>Reframe:</strong> “Our people might not possess these skills yet, but with effort, practice, and support, they can develop them.”</li>
                <li><strong>Reflection:</strong> How can we design learning experiences that inspire employees to keep expanding and evolving?</li>
            </ul>
        </li>
    </ul>

    <ul class="wp-block-list">
        <li><strong>Cultivate a Culture of Continuous Learning</strong>
            <ul class="wp-block-list">
                <li>Normalize microlearning, experimentation, and learning from mistakes through regular AI skill-building activities.</li>
                <li><strong>Reframe:</strong> “Learning isn’t about perfection; it’s about practice, experimentation, and iteration.”</li>
                <li><strong>Reflection:</strong> How are we celebrating not just achievements but the willingness to try, iterate, and learn?</li>
            </ul>
        </li>
    </ul>

    <ul class="wp-block-list">
        <li><strong>Develop Managers as Growth Mindset Coaches</strong>
            <ul class="wp-block-list">
                <li>Train managers to support and coach their teams toward AI learning objectives, emphasizing effort, resilience, and curiosity.</li>
                <li><strong>Reframe:</strong> “Our managers are more than task leaders; they are growth champions who help people build confidence and expand their skill sets.”</li>
                <li><strong>Reflection:</strong> In what ways can our managers model learning behaviors and highlight growth for their teams?</li>
            </ul>
        </li>
    </ul>

    <ul class="wp-block-list">
        <li><strong>Promote Ethical, Human-Centered AI Adoption</strong>
            <ul class="wp-block-list">
                <li>Incorporate ethics and responsible AI usage into all AI-related training programs and team dialogues.</li>
                <li><strong>Reframe:</strong> “Understanding and harnessing AI responsibly is an ongoing educational journey—we can ask better questions together.”</li>
                <li><strong>Reflection:</strong> How can we encourage our teams to engage with AI ethics with humility, openness, and a dedication to lifelong learning?</li>
            </ul>
        </li>
    </ul>

    <ul class="wp-block-list">
        <li><strong>Celebrate Progress, Not Just Mastery</strong>
            <ul class="wp-block-list">
                <li>Publicly acknowledge small victories, learning milestones, and instances of curiosity or perseverance related to AI skill development.</li>
                <li><strong>Reframe:</strong> “Every forward step is worth celebrating—it reinforces that growth is a journey, not a one-time event.”</li>
                <li><strong>Reflection:</strong> How can we deliberately highlight the learning process, not just the outcomes, to maintain motivation?</li>
            </ul>
        </li>
    </ul>

    <p><strong>Your Call to Action</strong></p>

    <p>This is just the beginning. Reflect on the need to invest in AI capabilities—not just to remain competitive but to empower your workforce to actively influence the future alongside emerging technologies.</p>

    <p>Embedding a growth mindset is essential for enabling your talent to transform their approach to AI and contribute to both personal and organizational growth.</p>

    <p>Now is the moment to advocate for a culture of curiosity, resilience, and continuous learning, ensuring that learning leaders participate in shaping the future of work.</p>

    <p>The fundamental question is not whether AI will impact your workforce—it’s about whether you will guide your workforce to thrive alongside it.</p>
</div>

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Scorm.biz Team May 18, 2025 May 18, 2025
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