Udemy Course Ratings Glitch: What You Need to Know
Udemy instructors were taken by surprise when a technical glitch led to a sudden drop in course ratings without any explanation from recent reviews. This unexpected change left many instructors frustrated and concerned about the impact on their course enrollments and reputations.
One instructor vented on the Udemy community forum about the issue, highlighting the drastic drop in rating for one of their courses. This glitch has put a spotlight on the importance of course ratings in the online learning space and the direct impact they can have on instructors’ incomes.
Udemy responded to the concerns by acknowledging the problem. In an announcement, Eliana assured instructors that the engineering team is actively investigating the root cause of the issue to rectify it as soon as possible.
However, this rating glitch comes at a time when Udemy recently announced a workforce reduction and plans to move some jobs to lower-cost geographies, indicating a period of transition for the online learning platform.
Speculations Around Udemy’s GenAI Rollout
Some discussions on the forums suggest a potential link between the course ratings glitch and Udemy’s GenAI rollout, announced earlier this year. The GenAI program, which includes AI-assisted features for learners, organization-specific learning paths, and AI content creation tools for instructors, could have played a role in the unexpected changes.
Instructors had the option to opt out of the GenAI program, with the deadline passing on September 12th. As Udemy continues to investigate the root cause of the rating glitch, the speculation around the GenAI rollout’s involvement adds an intriguing angle to the unfolding situation.
